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Free Customer
Services for Photo Enlargements and Digital Photo
Printing
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In keeping with our
commitment to quality and providing the finest digital imaging
products and services available, we are proud to offer all our
customers technical assistance and digital photo processing
services free of charge.
Below are listed some of the services we provide to assist you in
producing the highest quality finished print possible. If you
have questions concerning any aspects of digital photo
processing, standard color management or digital photo file
preparation, please feel free to contact
us with your questions. Our ultimate goal is complete
customer satisfaction.
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Customer Services:
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Free
customer services regarding digital photo processing
refers to specialized photo processing to enlarge the
original resolution photo to a customer's requested
print size or the size ordered. Our criteria is that any
photo enlargements print with the identical visual
quality of the original photo. To achieve this, requires
highly specialized digital processing software and in
some cases, a three step process to boost the image
resolution to an acceptable printing resolution at the
target print size.
Customers can send us their digital photo for processing
to determine the largest print size possible that will
print with original photo quality. We will be glad to
inspect and process the photo and send you a short
report to let you know what maximum size can be printed,
including the print formats (print aspect ratios/sizes)
available for the photo and pricing. If you have a photo
you want analyzed, photo files can be sent through our
Website "Order
Prints" section Option 2, and please include
details such as requested print size in the Special
Instructions form space.
If a customer has ordered a print and the photo file
sent for this order is too low in resolution for the
print size ordered, we will contact the customer
regarding these issues before printing and make
recommendation on the maximum print size. So rest
assured, no print ordered will ever ship with less than
optimal image quality possible. |
Customer Services Index
Contact Us with your
questions or Call customer service toll free 1 877
284-1264
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We
offer our customers free photo cropping and sizing
services. Digital photos should be cropped in a specific
way so as not to alter the original photo pixel values,
for the best quality when producing photo enlargements.
This actually means, not entering a certain resolution
value for the crop when setting up the crop parameters.
If you do this, the cropping software will digitally
rebuild the pixels and thereby slightly degrade the
original visual quality of the photo.
If you are not sure how to set up cropping parameters in
the image editing software you use, simply send
us the photo along with the print size you want, and
we will crop the photo to size (if needed) and send you
a sample to view. If you have ordered a print and the
photo for the order requires cropping for the print
size, we will send you a sample of the cropped photo for
approval before printing the order. |
Customer Services Index
Contact Us with your
questions or Call customer service toll free 1 877
284-1264
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| Even though
the newer digital cameras today produce very good
images, there are a few aspects of digital photography
that can always use a slight amount of correction. We
perform minor image enhancements that will improve the
image dynamics and vibrancy. These enhancements include
tonal balance, brightness and contrast, color saturation
and image sharpness adjustments. Enhancements are
performed on a "as needed" basis with each
individual digital photo. If you prefer your photos be
printed "as is", just let us know when sending
your quote request and digital photo files. |
Customer Services Index
Contact Us with your
questions or Call customer service toll free 1 877
284-1264
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| Although you
may think that digital photos would capture without any
type of image defects, many times the image will have a
number of pixels that do not register the image capture.
These will appear as white dots or pixels, that when
printed large become very obvious. When preparing a
digital photo for digital photo printing, we zoom into
100% magnification and scan the image for any defects,
and retouch the photo as needed for a flawless
presentation. |
Customer Services Index
Contact Us with your
questions or Call customer service toll free 1 877
284-1264
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| We can accept
any image file type for photo enlargement, digital photo
enlargement and digital photo printing. This would
include most of the RAW digital camera file types used
in many of the newer digital cameras, although it is
best to send your RAW files converted to the .tif file
format. It is
usually recommended that you send your image files as a
.jpg, .tif, or .psd. |
Customer Services Index
Contact Us with your
questions or Call customer service toll free 1 877
284-1264
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Learning Center
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FREE...
Digital Photo
Customer Services
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- Photo Enlargement
- Photo Cropping
- Photo Sizing
- Photo Enhancements
tonal levels
brightness/contrast
color saturation
adjust sharpness
- Photo Retouching
- Digital Photo
Analysis
- Technical Support
- Project Assistance
- and more...
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Photo Enlargements
Digital Photos / Film Prints
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Digital Photo Printing
Archival Quality / Giclee'
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Custom Print Sizes
Panoramic or Any Size
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